Case Study

How Financial Planner Life built an enterprise-grade CRM — without the enterprise price tag

A custom Airtable CRM, automated by n8n, that turned fragmented contact data into a single source of truth — and gave Sam Oakes back the time to do what he does best.

Client
Financial Planner Life
Service
CRM Build & Automation
Stack
Airtable · n8n
Year
2025
Sam Oakes — Financial Planner Life
About the client

The UK's leading podcast for financial planners

Financial Planner Life is one of the most recognised names in UK financial planning. Founded by Sam Oakes, the podcast has grown to over 130,000 listeners a year, achieved Apple Top 10 status, and built a following of 60,000 across social media.

Sam's mission is to attract, develop, and connect financial planning talent — helping firms recruit advisers and helping advisers build their personal brand. It's a business that runs on relationships, and those relationships needed a system worthy of them.

Behind the scenes, however, contact data was scattered across LinkedIn, email inboxes, Calendly, and spreadsheets. There was no central record. No automation. No way to know — at a glance — where any relationship stood.

130k+
Listeners per year
60,000
Social media followers
Top 10
Apple Podcasts (Finance)
The challenge

Contacts everywhere. Intelligence scattered.

Fragmented contact data

LinkedIn connections, email threads, Calendly bookings, and manual spreadsheets — all holding different pieces of information about the same people. No single view existed.

No lead intelligence

Sam had no way to score or prioritise contacts based on how well they fit his ideal client profile. Every follow-up relied on memory rather than data.

Manual everything

Logging conversations, scheduling follow-ups, tracking deal stage — all done by hand. Time that should have gone on networking and pitching was lost to admin.

No scalable nurture system

Without a connected platform, building and running sophisticated email campaigns was impossible. There was no infrastructure to support growth.

The solution

A single source of truth — and the automation to keep it that way

01

Custom Airtable CRM with a bespoke interface

A purpose-built CRM tailored to how Sam's team works. Every contact, deal, and conversation in one place.

02

Email marketing integration

The CRM feeds directly into Sam's email platform. The right people get the right messages based on where they sit in the pipeline.

03

Strategic ops advisory

Beyond the build, I worked with Sam on the broader vision — what to automate next and how to use the data.

Sam Oakes
Tech stack
Airtable n8n Calendly LinkedIn Google Meet Zoom Email Marketing

I engaged Phil to build a robust, custom CRM solution so we could centralise our contact data (from different silos), enrich it and streamline our marketing ops. The final product was a really powerful system built on Airtable — with a custom interface and automated by n8n. It works with my Calendly and links up nicely with my email marketing system.

Beyond the technical execution, Phil was excellent to work with. He was highly communicative, a great listener and offered valuable strategic advice on how this CRM fits into our long-term marketing and operations vision.

If you need a technical partner who also brings strategic foresight, look no further.

Sam Oakes
Sam Oakes
Founder · Financial Planner Life
Apple Top 10 Podcast · 130k+ Listeners
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